Frequently Asked Questions:

New clients

Please include the following details in your email when requesting an in-home behavioural consultation with Dr Elsa Flint of Animals With Attitude.


  • Name

  • Contact number

  • Address

  • Pets details - name, age, breed, sex and pet insurance details if applicable. 

  • What is the primary problem and when did you first notice the behaviour?

  • Booking - Please select the following appointment times that would suit you:

Tuesday Morning or Afternoon 

Wednesday Morning or Afternoon 

Thursday Morning or Afternoon 

Friday Morning 


When you need a refill of medication, please email your script to:

Please include your:

  • Name

  • Postal address

  • Pets name

  • Drug or product type

  • Dosage / Size / Strength

  • Quantity 


Scripts are dispensed and posted on Saturday's, so please ensure you have requested your script by Friday night at the latest. 

What is a 

Veterinary Behaviourist?

A Veterinary Behaviourist is a veterinarian who has gone on to specialize in behaviour. A Veterinary Behaviourist is in a unique position to diagnose medical conditions that can affect a pet’s behaviour, as well as treat conditions that are purely behavioural. Additionally, specialists determine which medication(s), if any, would be most appropriate as part of an integrated treatment program that includes behavioural modification plans appropriate to the individual patient.

What is a Fear

Free Certified Professional?

For many pets and their owners, going to the veterinarian can cause feelings of fear, anxiety, and stress. Fear Free Certified Professionals eliminate the fear, anxiety, and stress during the pets veterinary visit. Creating an experience that is enjoyable and safer for all involved. Hence making visits to the vet something pets and their owners can both look forward to. For more information, please click here.

All our staff are Fear Free Certified Professionals.

What is the difference between a Veterinary Behaviourist, Animal Behaviourist and a Trainer?

Good trainers have knowledge of behaviour, but not at the depth or breadth that is expected of a Veterinary Behaviourist. While a trainer may teach an animal to perform certain actions in response to a command, obedience training does not usually get to the root cause of a behavioural issue or solve the behavioural problem. Be aware that some training techniques are considered questionable and inhumane in their approach.


Animal behaviourists focus on shaping behaviours in animals and tend to work with pets displaying behaviour problems. They can recognise how and why you’re pet’s behaviour is abnormal, and can effectively teach you how to understand and work with your pet. Animal behaviourists are like animal psychologists, whereas veterinary behaviourists are like animal psychiatrists.


​Veterinary Behaviourists are veterinarians who are knowledgeable in all aspects of animal behaviour. They are required to stay current on the most recent scientific findings. Veterinarians may only call themselves 'behaviourists' if they have achieved board certification. There are no such restrictions on trainers, animal behaviourists or others who are not required to have any education to call themselves 'behaviourists'.